Battery indicator flashes five times, nothing else happens.

boenbart
boenbart Member Posts: 4 New User
edited August 2023 in 2018 Archives
AC adapter plugged in, but power indication does not light up. Battery voltage 15 volt ok. AC adapter voltage fluctating while connected in laptop. Ok unplugged. No start up. Main battery is replaced. The button cell battery is also replaced. The battery reset button is pushed during 30 seconds, while AC adapter is unplugged and main battery is unplugged. All suggestions are appreciated.      

Answers

  • JackE
    JackE ACE Posts: 45,092 Trailblazer
    >>>Ok unplugged. >>>

    (1) Do you mean it boots OK unplugged but not OK plugged in?
    (2) What is your full model number?

    Jack E/NJ

    Jack E/NJ

  • what is the exact model of notebook? Example v3-571!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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  • boenbart
    boenbart Member Posts: 4 New User
    Sorry I forgot to mention that the battery indicator is flashing five times after pushing the on button. After that nothing happens. There is no boot process at all. I have checked two different AC adapters both are leaving ok DC voltage as long as they are not plugged in to the laptop. Once plugged into the laptop the voltage is, while measured inside the laptop, fluctuating, not readable with multimeter neither in DC or AC reading. The full model number is V5 -552 PG. 
         
  • I could help you better if you listed the exact model of the notebook! Exeple v3-571!
    I also recommend that you uninstall the battery driver in the device manager and restart the notebook, see:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • boenbart
    boenbart Member Posts: 4 New User
    The laptop was not used for a long period of time. The battery was down. Once  a new battery was mounted the laptop started up, code was asked for but afore the code was found the new battery was down and the laptop could not be    
  • JackE
    JackE ACE Posts: 45,092 Trailblazer
    boenbart  Vad är det fulla ACER-modellnumret? Jack E/NJ

    What is the full ACER model number? Jack E/NJ


    Jack E/NJ

  • boenbart
    boenbart Member Posts: 4 New User
    ACER V5-552PG
  • Ok! Press this button for five seconds and leave the notebook off for five minutes and test:

    If that does not solve, look for some like these, which may be preventing the notebook from connecting correctly:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)