Acer Switch 3 - Screen not coming on

cockneyjock
cockneyjock Member Posts: 2 New User
edited November 2023 in 2018 Archives
I have a Switch 3. Bought just under 4 months ago. The screen is not coming on. I've tried a power reset. Just a blank screen. Please help.

Answers

  • Kamalika
    Kamalika Member Posts: 423 Specialist WiFi Icon
    Hi Cockneyjock,
    Follow these steps to check if this fixes your issue.
    Press and hold the power button to turn off the computer.
    Remove the charger and press and hold the power button for 30 seconds.
    Now connect the charger. 
    Do try  performing BIOS default now.
    Steps to follow.
    1) Press and hold power button to make sure all lights are off.
    2)Now press power button just ones and keep tapping F2 (tap,tap)about 10-15 times till the bios screen  loads up.
    3) Ones in BIOS, Press F9 one time and hit enter.
    4) Press F10 one time and hit enter.
    This will restart your computer  .
    Let me know if this fixes the issue.
    If it does not go to BIOS too, then may be a hardware issue. Please contact acer for warranty repair.
    http://www.acer.com/worldwide/support/

    If I answered your question, please mark my post "accept" to make it easier for others to find the answer!