Nitro 5 black screen I need FIX URGENT(AN515-51)

Kingpong
Kingpong Member Posts: 2 New User
edited April 23 in 2018 Archives
Model : AN515-51
Dont even try comment: "u just have to press the battery reset button".
I have read a lot of these bug happening to this exact model, and the fix of course is just not press the button.
I have 2 clues , first the cable that connects to my monitor is not working properly, second the driver's might be the cause.
If u have solved the problem , feel free to tell me.

Answers

  • tobimaru
    tobimaru Member Posts: 315 Skilled Practitioner WiFi Icon
    I have this model and am not sure of the exact issue you're referencing. Can you describe the problem you're having in more detail? Is it powering on with no video to any output?


  • vkk
    vkk Member Posts: 82 Fixer WiFi Icon
    edited December 2018
    Did you update any drivers ? if so you could try booting to safe mode and uninstalling that before trying anything else . Does you laptop boot into safe mode ?
  • Kingpong
    Kingpong Member Posts: 2 New User
    Yes i have updated the drivers to the most recent i could. And yes i tryied enter safe mode already. Btw i forgot to meantion something, when i try to turn on my pc, if u do nothing, nothing is going to happen (pc is going to stay black except the keyboard, and the fans) aldo the only way i can turn on is if i stay pressing F2 to enter bios (still at this point the screen is black) and then press F10 and ENTER, it may work and turn on screen ( attention it doesnt work always) so i lost like 30 minutos everyday to turn him on. Because this happends everyday at the first reboot, after the first reboot during that day this won't happend we will turn on normaly. Thanks anyway for your help.