Aspire A515 51G 69QF Boot Problem

CN13737
CN13737 Member Posts: 3 New User
edited August 2023 in 2018 Archives
I have an Acer Aspire A515 51G 59QF. I shut it down this morning after playing some games, and came back this afternoon, but it won’t boot properly. The power light comes on, the charging light comes on when the adapter is plugged in, the fans come on then go off like they normally would, but the screen is totally black, and doesn’t even have a curser. I can’t connect an external display and would prefer not to be forced to take the laptop in for repairs, so does anyone know of anything that could help me?
Specs: 256gb SSD, Intel Core i5 7200u, NVIDIA GeForce 940mx, 8gb RAM.

Answers

  • Hi! In this case, try resetting the battery according to this video:
    https://www.youtube.com/watch?v=NfhgnxUJoZo
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
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  • CN13737
    CN13737 Member Posts: 3 New User
    Hi, thanks for getting back to me. I followed the steps in the video, but still no change. Any other advice would be greatly appreciated.
  • CN13737
    CN13737 Member Posts: 3 New User
    Update: I connected the computer to my friend’s external display and it works normally now, so I assume this means the built-in display or its connectors are faulty.
  • What version of bios is installed on the notebook?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)