Aspire A515 51G 69QF Boot Problem

I have an Acer Aspire A515 51G 59QF. I shut it down this morning after playing some games, and came back this afternoon, but it won’t boot properly. The power light comes on, the charging light comes on when the adapter is plugged in, the fans come on then go off like they normally would, but the screen is totally black, and doesn’t even have a curser. I can’t connect an external display and would prefer not to be forced to take the laptop in for repairs, so does anyone know of anything that could help me?
Specs: 256gb SSD, Intel Core i5 7200u, NVIDIA GeForce 940mx, 8gb RAM.

Accepted answers

All comments

Commodore_1995#

Hi! In this case, try resetting the battery according to this video:

https://www.youtube.com/watch?v=NfhgnxUJoZo

CN13737

Hi, thanks for getting back to me. I followed the steps in the video, but still no change. Any other advice would be greatly appreciated.

CN13737

Update: I connected the computer to my friend’s external display and it works normally now, so I assume this means the built-in display or its connectors are faulty.