Discharging battery overnight when laptop turned off

MasterHolyDevil
MasterHolyDevil Member Posts: 4 New User
Two days in a row my laptop is discharged when it was turned off over night

Answers

  • Kamalika
    Kamalika Member Posts: 423 Specialist WiFi Icon
    Hi MasterHolyDevil,
     Please try the following steps and let me know if it resolved your issue.
    For this take out the charger if connected and press and hold the power button till all lights are off.
    Have a look at the bottom of the laptop. Search for a tiny pin hole with a battery symbol by the side of it. If you see the pin hole, take a paper clip and press and hold it down for 30 seconds.
    If you do not see the pin hole, then simply press and hold the power button for 30 seconds and let go.
    Then recharge the computer until 100%. Remove the charger and work on Battery. Ones done with your work please make sure to shut down the computer by going to power options. Also note how much battery is let. Next day restart your computer and check if its fixed your battery drain issue.
    Please let me know if this fixes your issue

    If I answered your question, please mark my post "accept" to make it easier for others to find the answer!
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    Just wondering do you leave anything connected to the usb ports when you switch it off as the usb ports still have power when the laptop is off unless you disable it in the bios anyway mine is always on 24/7 on A/C


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
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  • sri369
    sri369 ACE Posts: 2,821 Pathfinder
    Open up Acer Care and disable the option where it allows one of the USB ports to draw power when turned off.
    -----
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  • Have you also tried upgrading your notebook drivers?
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  • Manny-Acer_Retired
    Manny-Acer_Retired Newbie Posts: 4,453 Guru
    Hello everyone,

    The thread will be closed due to its age, if you still have problems with your computer, I invite you to open a new question by clicking "Ask A Question" button at the top right-hand side of the site, so the users of the Acer community can guide you. 

    Thank you for your interest and participation in the Acer Support Forums,
    Acer-Manny
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