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Predator G3-571 not charging when on, perhaps dead battery?

KetezoKetezo Posts: 2Member New User
Just woke up about 3 hours ago, decided to turn my laptop to do some gaming. I plugged in the power adapter and kept hearing occasional beeping. I looked to the side and the battery light is occasionally blinking orange, followed by a beep or two beeps indicating the power adapter isn't connecting or something. I turned off my laptop and plugged in the power adapter, the orange light is on so perhaps it's not the power adapter and maybe the battery being faulty or dead? This hasn't happened before. Can't exactly find a good video on how to remove the cover to take the battery out and put it back in as most of the videos are really fast paced or on older 10 year models.

Laptop: Acer Predator Helios 300 G3-571-77QK

FAQ & Answers

  • christy1christy1 Posts: 467Ally
    Hi @Ketezo,

    Please check the beep sound codes below in attachments.

     
    Hit Accept if its useful.  
  • Hello @ketezo! I recommend that you reset the battery!
    To do this, you need to disable the fast start up of the power options and then disconnect the notebook from the electrical outlet:

    Then find this button and press for five seconds:

    Leave the notebook off for five minutes and test!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em promover! If you liked my answer, mark it as a solution by clicking on Promote!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • KetezoKetezo Posts: 2Member New User
    christy1 said:
    Hi @Ketezo,

    Please check the beep sound codes below in attachments.

     christy1 said:
    I’m hearing two beeps, and sometimes a single beat comes out
  • Where did you get this information @christy1?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em promover! If you liked my answer, mark it as a solution by clicking on Promote!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
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