Helios 300 - w10 idle heating and gpu performance

strider16
strider16 Member Posts: 123 Skilled Fixer WiFi Icon
edited November 2023 in 2018 Archives
Two different issues:

G3-572, I installed w10 1809 on it and noticed ntoskrnl heating the pc while it is in idle. Is there some way to fix it?

I have other partition with 1803 installed without this problem, my main OS instance, btw. But, when I start some games on it, no matter which gpu I tell it to use, it have poor performance on laptop display... and when I plug an external monitor and play on it, performance is where it should. What can I do?
Nothing peaks at the same time...
https://www.userbenchmark.com/UserRun/33054103

Answers

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited December 2018
    First of all if you are using the latest nvidia drivers forget it they are screwed (downgrade and never upgrade if you don't need to) regarding the 1809 i upgraded it the day it came out and never had any issues i think u might have some spyware/adware running hidden on background using the resources


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • strider16
    strider16 Member Posts: 123 Skilled Fixer WiFi Icon
    xapim said:
    First of all if you are using the latest nvidia drivers forget it they are screwed (downgrade and never upgrade if you don't need to) regarding the 1809 i upgraded it the day it came out and never had any issues i think u might have some spyware/adware running hidden on background using the resources
    In the 1803 where gpu performance is strange, I'm using factory drivers.

    In 1809... I think I will reinstall it. It is a clean install, but I think disabling certain services made ntoskrnl misbehave. Better reinstall than test service one by one
    Nothing peaks at the same time...
    https://www.userbenchmark.com/UserRun/33054103

  • AlpineTom
    AlpineTom Member Posts: 58 Devotee WiFi Icon
    edited December 2018
    xapim said:
    if you are using the latest nvidia drivers forget it they are screwed
    Screwed how? Also, do you mean the 417.xx driver or also the 416.xx one?