Acer Predator 15 Core i7 7th Gen HDMI and VIDEO port stop working

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ethancoder
ethancoder Member Posts: 1 New User
edited November 2023 in 2018 Archives
I had purchased Acer Predator 15,  5 months ago. when I wake up today and tried to connect my laptop to an external 24inch Samsung monitor (model: S24D390HL), notice that HDMI and Video both ports stopped working.  I had tried to upgrade and download nvidia goforce diver to check, it's a driver problem or not unluckily it did not work. 

it's very bad to purchase a laptop with a higher price $1800, I was thinking I got a powerful machine, not bad luck.  

Please guys post your suggestions here, it will help to more guys affected with same issues. 

Acer can you help on this case. 

Acer Predator 15 Core i7 7th Gen - (16 GB/1 TB HDD/128 GB SSD/Windows 10 Home/6 GB Graphics) G9-593 Gaming Laptop  (15.6 inch, Abyssal Black, 3.7 kg)