Aspire Switch 10: screen blanks (like screensaver) every time I hit a key

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acedout
acedout Member Posts: 1 New User
edited November 2023 in 2018 Archives
I fired up my Switch 10 for the first time in a few months. it boots fine, but when I go to do anything,  the screen blanks. I can awaken it with the Windows key, but all I can do is toggle it between the login screen and the regular screen... but the first keystroke blanks the screen again. 

if i use JUST the touchscreen,  it seems more or less normal.  (I'm running Windows Update now this way. The last full update run was in March. )

is this a known problem?

Answers

  • JackE
    JackE ACE Posts: 44,592 Trailblazer
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    Remove charger. Check back of screen or bottom for a battery re-set pinhole with a battery symbol. Gently press a paper clip in the hole for 30 seconds. Let system set for about 15 mins. Then plug the charger back in. Turn it on. Jack E/NJ

    Jack E/NJ