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Acer predator helios 300 only getting 20-15fps

HyprisHypris Posts: 1Member New User
hlo everyone about a month ago I bought my Acer laptop and it’s been running fine but yesterday evening my CPU and GPU spike up and now I only get 20-15 frames in game This happens after updating my drivers I’ve since tried to rollback the update but nothing changed 

FAQ & Answers

  • Ariel35Ariel35 Posts: 5Member New User
    You need to reinstall an older driver, the 417.01 of Nov 26, 2018 here "https://www.geforce.com/drivers/results/140341"

    First go to control panel, uninstall a program, and remove "NIVIDIA Graphics Driver 417.22" and all other NVIDIA drivers to make sure. Restart and install the 417.01, restart again, make sure in the NVIDIA control panel "MANAGE 3D settings" that global settings are set to "High
    -performance NVIDIA processor" scroll down to "power management mode" and set it to "prefer maximun performance". Finally restart again, and you are ready to go.
  • gourab6512gourab6512 Posts: 9Member New User
    Same problem here 
    Should I download older one ?

  • ATR42ATR42 Posts: 36Member Devotee
    Yes it will resolve the issue 

    Helios 500 . PH517-51-72NU . i7 8750H . GTX1070 . Evo 970 nvme

  • xapimxapim Posts: 361Member Seasoned Practitioner
    edited December 7
    Ariel35 said:
    You need to reinstall an older driver, the 417.01 of Nov 26, 2018 here "https://www.geforce.com/drivers/results/140341"

    First go to control panel, uninstall a program, and remove "NIVIDIA Graphics Driver 417.22" and all other NVIDIA drivers to make sure. Restart and install the 417.01, restart again, make sure in the NVIDIA control panel "MANAGE 3D settings" that global settings are set to "High
    -performance NVIDIA processor" scroll down to "power management mode" and set it to "prefer maximun performance". Finally restart again, and you are ready to go.
    No need to uninstall the driver neither restart it's windows 10 not windows 95 just select clean install and it will delete the current one automatically and replace it or for those who want to make sure use DDU and an advice for everyone disable the auto update on GE to avoid future issues because if no one noticed yet the nvidia gpu drivers devs don't test the drivers they just send it out for all of us to become guinea pigs same as game devs with the betas if it works it works if it doesn't they will get the feedback of the issue and will sort it out in the next release all feedback is in the nvidia geforce forum so before updating the gpu driver check the feedback first


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee.



  • ATR42ATR42 Posts: 36Member Devotee
    xapim in the next release all feedback is in the nvidia geforce forum so before updating the gpu driver check the feedback first
    Do you have a link? I need to start checking this forum before updating the laptop 

    Helios 500 . PH517-51-72NU . i7 8750H . GTX1070 . Evo 970 nvme

  • xapimxapim Posts: 361Member Seasoned Practitioner
    edited December 7
    ATR42 said:
    xapim in the next release all feedback is in the nvidia geforce forum so before updating the gpu driver check the feedback first
    Do you have a link? I need to start checking this forum before updating the laptop 
    My advice is don't update them if you don't need to

    https://forums.geforce.com/default/board/33/geforce-drivers/



    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee.



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