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Error: PredatorSense requires AMD Ryzen Master Driver

ACustomer1234ACustomer1234 Posts: 32Member New User
Hello fellow Acer owners!

Does anybody know how to fix this error?  It suddenly showed up.

The error appears whenever I try to run PredatorSense.  As you can see in my screenshot, Ryzen Master runs just fine, indicating that the RyzenMasterDriver is correctl




Also, the RyzenMasterDriver is working correctly.  See here: 


Further, I've confirmed the AMDRyzenMaster service is correctly running.

Despite the Ryzen Master software / driver / service running correctly, I still get this error:




Does anybody know how I can fix this error please?

ALSO:   Acer has old versions of Ryzen Master + PredatorSense on their website.   Could somebody point me to the LATEST BUILD of PredatorSense?  3.00.3004 is not the latest build (laptop comes with 3.00.3005 for example).  Acer's Download only has 3.00.3004 which is old.

It may be that this situation can be resolved by simply re-installing PredatorSense 3.00.3005 (or newer), however, Acer does not have this available for download from where I can see. 


(EDIT:  Reposting as it is more clear with information, will delete older thread)

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