G5-793-72AU - Only Zone1 of the Keyboard LED's are working

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KingFlippyNips
KingFlippyNips Member Posts: 1 New User
edited November 2023 in 2018 Archives
Hi all,

I recently sent my G5-793 in for a warranty repair, because of the speakers buzzing under heavy CPU/GPU load.  They replaced the motherboard, along with the battery.  After I got the unit back, now only zone 1 of the keyboard LED's are working.  Zones 2,3 and 4 do not light up at all.  I have re-installed Predator Sense, re-seated the LED ZIF connector, everything that I could think of, still to no avail.  Any ideas?

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  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
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    Hi all,

    I recently sent my G5-793 in for a warranty repair, because of the speakers buzzing under heavy CPU/GPU load.  They replaced the motherboard, along with the battery.  After I got the unit back, now only zone 1 of the keyboard LED's are working.  Zones 2,3 and 4 do not light up at all.  I have re-installed Predator Sense, re-seated the LED ZIF connector, everything that I could think of, still to no avail.  Any ideas?
    Since, it could be issue with HW. Contact acer technical support and report the issue for warranty help. 
    Click on 'Yes' to accept my comment as answer