After Formatted Windows 10 Predator Sense Showing dGpu Always Idle for Acer Helios 300 Predator PH31

Options
mrblithe
mrblithe Member Posts: 1 New User
edited November 2023 in 2018 Archives
Hello. After format windows 10, Predator Sense software dGpu as idle all times. Not seeing clock speed, usage and temo too. In games, benchmarking (with %100 dGpu usage) etc. I googled and tried every solution that written in this forum.

PS: I noticed downloaded version of Predator Sense (3.01.3002) comes as Windows 10 market app. Maybe these apps can't read dGpu. Actually I don't remember how was predator sense that comes with factory install os (desktop software or win10 market app). I downloaded windows 10 media creation tool to create bootable usb than formatted with it.

Model : Acer Helios 300 Predator PH315-51 - 15 inch 2018 144hz Model

Clues
  • Bought from Amazon.
  • Came with English OS, I formatted to different Windows language.
  • My predator sense is not English because changed Windows language.
  • Windows 10 uptodate.
  • Nvidia drivers uptodate.
  • All Acer drivers downloaded from Acer web site.
  • I am not using any antivirus software.
  • Under voltaged with Throttlestop
  • Bios uptodate. (v1.19)
  • Msi afterburner, aida 64, gpuz etc. seeing my dGpu without any problem.
What've I tried so far:
  • Disable fast boot and hibernate and restart.
  • Put sleep&wake-up
  • Uninstall Nvidia driver with DDU and install via device manager update (not latest) and try to run predator sense
  • Uninstall Nvidia driver with DDU and install latest version from GeForce experience and try to run predator sense
  • Reinstall Intel VGA drivers (uninstalled via DDU)
  • Reinstall Acer predator sense maybe 5 times
  • Windows 10 apps background sync open for Predator Sense.
  • Changed nvidia and integrated cpu for Predator Sense.
  • Reinstall & repair turboost drivers from Acer web site.
  • Reinstall Predator Helios Female Edition
  • Uninstall Msi after burner with revo uninstaller.
  • Force shutdown with pression power button while predator sense is open.
  • Unplug second monitor
But my problem is persist. Predator Sense doesn't see dGPU. Any more suggestion?



Answers