Helios 500 - How to access TPM settings in bios?

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ACustomer1234
ACustomer1234 Member Posts: 33 Troubleshooter
edited November 2023 in 2018 Archives
All of the TPM settings in my BIOS are grayed out.  I have BIOS version 1.07  for the Helios 500 AMD Ryzen 2700 version.

How do I access these settings (eg, enable TPM, disable TPM, clear keys, etc).

Please help, thanks!

Answers

  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    edited December 2018
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    As far as i know you can't most of the bios advanced options (hidden/non hidden) are not available for the average user without an unlocked bios and that's not available you can try to disable secure boot to see if the options become available but u have to set a bios password first in order to do that


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  • ACustomer1234
    ACustomer1234 Member Posts: 33 Troubleshooter
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    Accessing TPM is required to reset your TPM keys, otherwise your machine is potentially compromised.  Resetting TPM keys on a new laptop is akin to changing the default password on equipment.  It has to be reachable.

    But also, any idea how to boot from USB to do a reinstall?  I don't see any option in the BIOS to boot from a USB either.