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Why does my preator not get more then 30fps

DjCake03DjCake03 Posts: 21Member Troubleshooter
edited December 2018 in Predator Laptops
My acer Predator Helios 300 only gets 30 FPS while plugged in and Playing Fortnite when i usually get 144 frames. The specs are 
Gtx 1060
i7 8750h

partnumber: PH315-51-78NP

FAQ & Answers

  • rob0895rob0895 Posts: 1Member New User
    it happened to me today after i updated the envidia drivers to the version 417, now i only get 30fps (used to get 144fps) and i have been uninstalling and installing older drivers and nothing happen :(
  • xapimxapim Posts: 963Member Seasoned Specialist
    DjCake03 said:
    My acer Predator Helios 300 only gets 30 FPS while plugged in and Playing Fortnite when i usually get 144 frames. The specs are 
    Gtx 1060
    i7 8750h

    partnumber: PH315-51-78NP
    First of all fortnite is a really bad optimized game if you were playing it with the same laptop before and with more fps it was some update you installed either windows or nvidia or you have throttling cpu have u checked your temps



    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join/follow the H300 fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/1969145569968592/
    https//www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • DjCake03DjCake03 Posts: 21Member Troubleshooter
    xapim said:
    DjCake03 said:
    My acer Predator Helios 300 only gets 30 FPS while plugged in and Playing Fortnite when i usually get 144 frames. The specs are 
    Gtx 1060
    i7 8750h

    partnumber: PH315-51-78NP
    First of all fortnite is a really bad optimized game if you were playing it with the same laptop before and with more fps it was some update you installed either windows or nvidia or you have throttling cpu have u checked your temps

     My temps are between 140-160F ( Fahrenheit ) Underload. Do you think I should just factory Restart Because when I didn’t update when i got laptop a couple weeks ago it was awesome. But then a bunch updates later it’s lowered my FPS by a least 70%. And that why posted on the forums. Thank you for the help. 
  • xapimxapim Posts: 963Member Seasoned Specialist
    edited December 2018
    DjCake03 said:
    xapim said:
    DjCake03 said:
    My acer Predator Helios 300 only gets 30 FPS while plugged in and Playing Fortnite when i usually get 144 frames. The specs are 
    Gtx 1060
    i7 8750h

    partnumber: PH315-51-78NP
    First of all fortnite is a really bad optimized game if you were playing it with the same laptop before and with more fps it was some update you installed either windows or nvidia or you have throttling cpu have u checked your temps

     My temps are between 140-160F ( Fahrenheit ) Underload. Do you think I should just factory Restart Because when I didn’t update when i got laptop a couple weeks ago it was awesome. But then a bunch updates later it’s lowered my FPS by a least 70%. And that why posted on the forums. Thank you for the help. 
    If you are on the latest nvidia driver roll back to an older version the latest version has really serious issues you can check it on geforce forum hope this will sort it for you :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join/follow the H300 fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/1969145569968592/
    https//www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • ChevyCam94ChevyCam94 Posts: 156Member Skilled Fixer
    It's a problem with 417.22.  Just download the previous version, 417.01, and install only the components you actually need.  I leave out 3D Vision driver and GeForce Experience, as I don't need either one.

    MAKE SURE YOU DO A CLEAN INSTALL.  That little check box on the bottom left.  It will eliminate any "cross contamination" from the previous driver install.  You'll also want to go back and set your 3D settings in the NVIDIA Driver Control panel, as they get reverted to defaults whenever you change the driver.
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