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TravelMate P249-G2-MG BIOS TPM update

Hi. I'm having a problem updating my TravelMate to the latest version of windows. I keep getting "Couldn't install Windows 10" error message. The error is caused by an outdated TPM firmware. Is there a BIOS TPM update for TravelMate P249-G2-MG? Please help. 

FAQ & Answers

  • marvin0113marvin0113 Posts: 4Member New User
    Hi guys i have a question regarding  my acer tmp249-g2-mg the boot screen of my computer has a goverment logo is there`s any chance to remove that logo thanks in advance
  • JackEJackE Posts: 15,422ACE Trailblazer
    marvin0113 Probably not without risking a brick or an adverse side effect. Jack E/NJ

  • marvin0113marvin0113 Posts: 4Member New User
    HI @JackE ; so its means there`s no chance to remove that logo
  • JackEJackE Posts: 15,422ACE Trailblazer
    Sure there's a chance. But with an equally likely chance of disabling the machine so it's useless. Jack E/NJ
  • marvin0113marvin0113 Posts: 4Member New User
    hi again @JackE how can i update my bios version 1.19E to higher version when times im trying to update the bios it always promt me a messege like this the version of rom file is the same as that of bios but the version im trying to install is newer to 1.19E please help me 
  • JackEJackE Posts: 15,422ACE Trailblazer
    Sorry, as far as I know, firmware updates from the ACER download site typically don't change logo image file on the BIOS chip.  Your chip also seems locked onto v1.19, perhaps explaining the "E" suffix v1.19E. If however the logo screen appears just after the BIOS POST when the Windows bootloader takes over, then a generic Win10 installation may be able to remove it. Jack E/NJ 
  • vanianignaciovanianignacio Posts: 8Member

    Tinkerer

    The correct answer to my question was to disable the TPM in the BIO/Windows settings then upgrade windows. After the upgrade, re-enable the TPM. 
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