Stolen Laptop

nys
nys Member Posts: 3 New User

I recently purchased an Acer Aspire S7, which was unfortunately stolen. I am trying to obtain the serial number for the police, however do not have the information with me, and cannot obtain support (via email or phone) without the SNID or serial number. Is there anyway to circumvent this process so that I can obtain the necessary information?

Answers

  • freeza
    freeza Member Posts: 1,316 Skilled Practitioner WiFi Icon

    Good day

     

    If you still have the box on for the machine, you can check there, there is a SN and SNID. If you registerd the machine, you should have got an email with the Standard Reg ID (STRID), you can give that to Acer Support/ Customer Case and they will give you the SN. Also, some resellers have the SN or SNID on the Tax Invoice/ Proof of Purchase, you can check that as well.

     

    Regards,

    Freeza

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