Spin 5 SP513-52NP 2in1 noise and HDMI port issue

myway
myway Member Posts: 4 New User
edited November 2023 in 2018 Archives

And, I connect it to a external monitor through a HDMI to VGA adapter. When I turn on the laptop, the external monitor has no display until I unplug and plug the the adapter again every time. But, it can work normally before upgrade to windows 10 1803. And, there is some "Zzzzzz....." noise while turning it on.
How to solve it ?

Answers

  • JackE
    JackE ACE Posts: 44,898 Trailblazer
    Open Control Panel. Search power plan. Select choose what the power buttons do in the left panel. Click on change setting that are currently unavaiiable. Scroll down the list an uncheck turn on fast startup to disable fast boot. Then shutdown Windows. Then turn it back on again in slow boot. If it fixes the problem, leave the machine in this slow boot mode to help avoid future issues like this. Jack E/NJ

    Jack E/NJ

  • myway
    myway Member Posts: 4 New User
    Thanks for reply!
    It can't work. It seems that the laptop can't detect the adapter.
    I also find that there is a driver couldn't be installed correctly, and I'm not sure whether it is the reason of it.

    OS: windows 10 Home 1803
    Graphics driver version: Intel UHD graphics 620, 24.20.100.6286

  • JackE
    JackE ACE Posts: 44,898 Trailblazer
    >>>But, it can work normally before upgrade to windows 10 1803>>>

    OK. If you sure that it worked OK before 1803, then open Control Panel again. Search restore point. Click create a restore point in the left panel. Click system restore button. Next. Checkmark show more restore points. Look for automatic 1803 restore point. Jack E/NJ

    Jack E/NJ