Locked out, says pin required, no way to reset

abdarnell
abdarnell Member Posts: 3 New User
edited November 2023 in 2018 Archives
Darbyr3 described this problem, but says she was able to get in. I can't though. When I try to sign in with my fingerprint, I get a message: "Your PIN is required to sign in", immediately below it says "your PIN is no longer available due to a change in the security settings on this device. You can set up your PIN again by going to Settings > Accounts > Sign-in options."

Well that's all fine and dandy, but I have no way to log into my computer to change the settings!!! Is there away to change the settings remotely?

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