Nitro 5 hung at BSOD? What should I do?

spiritbear1
spiritbear1 Member Posts: 2 New User
edited November 2023 in 2018 Archives
My Acer nitro 5 with windows 10 is hung with 100% complete error info at BSOD. What to do now? Should I wait or press the pin button for swittching off the battery 

Answers

  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
    Hi @spiritbear1

    Try starting up the computer in "Safe Mode" and see if it will load correctly. If it will, then there is probably something there shouldn't be on the device. Bad program, virus, malware, etc., that would have to be removed. If, however, it still won't start up correctly in "Safe Mode" then it may just be a hardware problem.

    How to enter "Safe Mode" when booting the computer.

    In Windows 8 and 10...

    As your computer restarts, press F8 (possibly a few times) to enter "Safe Mode"

    a. Press the "F4" key to Enable "Safe Mode".
    (The computer will then start in "Safe Mode" with a minimal set of drivers and services.)

    b. Press the "F5" key to Enable "Safe Mode" with Networking.
    ( Once "Safe Mode" with Networking starts, Windows is in Safe Mode, with additional network and services for accessing the Internet and other computers on your network.)

    Now sign in to the computer with your account name and password. (If you have one set.) When you are finished troubleshooting, you can exit "Safe Mode" restarting your computer.
     :) If you think I've answered your question, please hit the Accept Answer:)