Problem with automatic shutdown Acer F5-373G-50IZ

Luc179
Luc179 Member Posts: 4 New User
edited August 2023 in 2018 Archives
I have my Acer F5-373G-50IZ more than 1 year. Since the last 2 months, I must connected the laptop continously to the power supply!
If I try to use the laptop as without power supply, it disconnect  itself after a few minutes, without any warning.
It is as I pressed the power button for several seconds.
Should I replace the battery after 1 year?
Thanks for any suggestion

Best Answer

  • wis
    wis Member Posts: 713 Seasoned Specialist WiFi Icon
    Answer ✓
    1) If you have an internal battery, try this.
    2) Turn device off & allow to charge overnight.
    3) If the notification area does not show 100% charged or Fully charged in the morning, test with another charger & cable or purchase them.

Answers

  • wis
    wis Member Posts: 713 Seasoned Specialist WiFi Icon
    Does the notification area show that the battery is being charged progressively when the charger is plugged in? 
    Do you see that battery indicator light goes from orange to blue when the battery is fully charged?
  • Luc179
    Luc179 Member Posts: 4 New User
    The battery status is OK, more than 90 %. No orange or blue LED indication.  The power is disconeected without shutting down Windows. 
  • Luc179
    Luc179 Member Posts: 4 New User
    The strange thing is, when no action is done on the laptop, is remains ON, but as soon as I work then it shut down (when not powered on mains).
  • wis
    wis Member Posts: 713 Seasoned Specialist WiFi Icon
    Answer ✓
    1) If you have an internal battery, try this.
    2) Turn device off & allow to charge overnight.
    3) If the notification area does not show 100% charged or Fully charged in the morning, test with another charger & cable or purchase them.
  • This notebook model has a button that interrupts the power when the notebook is opened or when it is not being pressed correctly:

    Put some layers of electrical tape so that this button is pressed down and make sure the problem remains!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Luc179
    Luc179 Member Posts: 4 New User
    Hello Guys, I did the reset batttery (button on downside) and til now it seems to stay longer alive without charger.
    Thanks.
  • Glad you could solve your problem!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)