Acer Nitro VG240YU problem

dutchpilot
dutchpilot Member Posts: 2 New User
edited February 16 in 2018 Archives
Hello,

Yesterday I bought the Acer Nitro VG240YU but the top part of the screen looks like this:


There are two bends in the top part and the back plates are loose and not really tightened. There's a lot of space between the top edge en the display itself. Should I return it to the seller?

Answers

  • This problem may have been caused by the post office! Have you tried applying light pressure with your hands to see if it fits again?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • dutchpilot
    dutchpilot Member Posts: 2 New User
    I already tried that indeed but that part keeps bending upwards, it's like the top border had some sort of rotation during the assembly process. I don't think it's caused by the post office as the box packed really well, there's no way this part could've had a touch during transport.
  • So I consider that the best option would be to exchange it for another one since it is probably in the United States that it is allowed to exchange the product for another within the period of seven days! Am I right?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)