Acer PH315-51-78NP keeps crashing while playing games.

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Krok47
Krok47 Member Posts: 9

Tinkerer

edited November 2023 in 2018 Archives
Computer will randomly crash while playing games like Fortnite and Civ 6. Temperature doesn't seem to be the issue because it will crash anywhere from 70 degrees to 90 degrees. I average 75-80 playing Fortnite and around 85 while playing Civ 6. Sometimes it will go hours without crashing; sometimes it will only go five minutes without crashing. Not sure what the issue is. Looking for suggestions.

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  • ZeroX
    ZeroX Member Posts: 5

    Tinkerer

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    By crash do you mean blue screen? Had something similar. Updated nvidia and intel graphic drivers and haven't had a crash so far.

    Used nvidia drivers from nvidia site and intel from automatic update. It seems the nvidia drivers on acer's support site are old. 
  • Krok47
    Krok47 Member Posts: 9

    Tinkerer

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    @ZeroX It would either freeze (stuck on whatever frame it was on last, couldn't move mouse or CTRL+ALT+DEL) or would go to a black screen. I updated all the drivers through Windows but I'll try it from nvidia's site.
  • Krok47
    Krok47 Member Posts: 9

    Tinkerer

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    Updating drivers didn't help. The computer crashed (froze) after about 20 minutes of playing.