Examples: Monday, today, last week, Mar 26, 3/26/04

Predator Helios 300 Heating issue

PreadatorUser123PreadatorUser123 Posts: 2Member New User
I recently purchased a Predator Helios 300.
Specs : Intel i5-8300H
            Nvidia GeForce GtX 1060 6gb GDDR5
            16 Gb DDR4
             128 Gb SSd, 1 TB Hdd

The laptop runs at about 45- 50 C on Idle.
While gaming however the temps spike to 80 and mostly 90s.
The maximum temperature has been 97 on Titanfall 2 High Settings.
Even after undervolt of -0.140 V using Throttlestop, the temperature still hits 91 at times but is mostly at 76- 86 C for Titanfall 2.

Please tell me how to reduce the temerature of the laptop.
I do not think its the thermal pasting, because the laptop is a month old.

FAQ & Answers

  • PreadatorUser123PreadatorUser123 Posts: 2Member New User
    Please Help guys.I'm worried for the health of the laptop.

  • SharfanSharfan Posts: 44Member Troubleshooter
    I noticed I'm having heating issues too, except my Helios 300 has the 7700HQ and Ive tried re-pasting the CPU, undervolting both the CPU (-115 mV) and I undervolted the 1060 using the tutorial @HotelHero made and yet my both my CPU and GPU are reaching 90s... :(
  • kilari_helios_300kilari_helios_300 Posts: 15Member Troubleshooter
    Let me preface this by saying ***** ACER.



    Tried everything that people have suggested. I have went above and beyond what i can do to make this relatively new laptop to work as it was intended out of the box. I can't claim for warranty because I got this laptop as a gift from my relative based in the US. I have lost all hope at this point, and have taken upon myself to actively dissuade people from buying these crappy predator laptops by writing detailed reviews on problems I am facing on Amazon and other online retailers. This forum is littered everyday with a post like yours about facing heating and performance issues. I'm going to post this exact same comment on every post like this from now on, $1200 worth piece of ***** that cant play overwatch on the least possible setting. Screw acer and predator laptops. 

    No I don't want any advice on how I can make this piece of junk work. Again ***** ACER.
  • xapimxapim Posts: 963Member Seasoned Specialist
    edited December 2018
    Let me preface this by saying ***** ACER.



    Tried everything that people have suggested. I have went above and beyond what i can do to make this relatively new laptop to work as it was intended out of the box. I can't claim for warranty because I got this laptop as a gift from my relative based in the US. I have lost all hope at this point, and have taken upon myself to actively dissuade people from buying these crappy predator laptops by writing detailed reviews on problems I am facing on Amazon and other online retailers. This forum is littered everyday with a post like yours about facing heating and performance issues. I'm going to post this exact same comment on every post like this from now on, $1200 worth piece of ***** that cant play overwatch on the least possible setting. Screw acer and predator laptops. 

    No I don't want any advice on how I can make this piece of junk work. Again ***** ACER.
    So are you sure you did everything u could before posting you crappy reviews do a proper search on how to get you temps down you have loads of options like undervolt repaste etc as u said u can't claim warranty i suggest you do those before you say anything else if you thought you would had low temps out of the box you are dead wrong it's the down side of wanting a gaming laptop the gpu and cpu's (especially cpu's) really get hot and 8th gen even worse but 90% of the cases with the same issue as your they managed to get their temps down do you homework first and then you can really say if its faulty or not i have 69max cpu 63 max gpu and  i have seen loads of ppl with the same model as you guys and after doing their homework properly they wont go past 70 to 75 so again do you homework and i have nothing else to say here there are already loads of useless threads on this forum about thermal issues and they are all the same i think the mod's should start to do a cleanup because no one can do a search before they open a new one its just rubbish pilling around

    And again if after all tried and done properly still have thermal issues it can be concluded it's faulty


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join/follow the H300 fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/1969145569968592/
    https//www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • JIAJUNJIAJUN Posts: 4Member New User
    Hi, what I done is just follow the instruction  from this video without undervolting it : 

    With overwatch for more than an hour, GPU shows around 80 degree Celsius on Predator sense with normal fan and coolboost off.

    hope it can solve your problem
  • kilari_helios_300kilari_helios_300 Posts: 15Member Troubleshooter
    So are you sure you did everything u could before posting you crappy reviews do a proper search on how to get you temps down
    Yes, I did try every solution listed on this forum and have seen no improvement whatsoever and only then I went ahead and started posting crappy genuine reviews
    do a proper search on how to get you temps down you have loads of options like undervolt repaste etc 

    Tried both Undervolting and Repasting (followed the instructions to word from videos made by Hotel hero).

    thought you would had low temps out of the box you are dead wrong it's the down side of wanting a gaming laptop the gpu and cpu's (especially cpu's) really get hot

    I'm smart enough to understand how computers and laptops work, this piece of junk is not the first computer I own. The temperatures themselves might have not been a problem had it not been for the degraded performance that came along with it.

     do you homework first and then you can really say if its faulty or not 

    I'm starting to get the feeling that you either didn't read my comment fully or you did read it but din't understand it. I did my homework dude, and only after trying out everything and not seeing any improvement I'm here ranting. 

     i have seen loads of ppl with the same model as you guys and after doing their homework properly they wont go past 70 to 75

    Here's a concept, try getting it into the thick skull of yours; I (or "loads of ppl") shouldn't shouldn't being doing Acer's "homework" making a relatively new laptop work as it was ***** intended to in the first place.  

    there are already loads of useless threads on this forum about thermal issues and they are all the same

    ergo proving my earlier point, ***** ACER. There shouldn't be loads of threads everyday about the same issue, it only implies all the products from the series are faulty and need proper tinkering to work normally or in some cases (like mine) they never do.

    Nice conersation we had you nonce.

  • Ney10Ney10 Posts: 91Member Troubleshooter
    I have 60-65C temp on idle and 96C on every games both gpu and cpu :)
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