Laptop gives shock when connected to HDMI cable from TV

Question

I have A515-51 laptop and I charge it everyday to same power socket. Today I connect it to power socket and also connected it to TV via HDMI cable. The laptop gave me electrical shocks near the mouse trackpad area.  The power outlet has nothing to do with it because I charge the laptop every day and loads of other devices on that same power outlet. Also I use HDMI cable on my Dell laptop without any issue.

I read another post on Internet about this issue with Acer : http://www.tomsguide.com/answers/id-2893030/electric-shock-coming-laptop.html

Please suggest what to do if its a known issue with Acer.

SagarGan · Answer

I may have found a hack to the situation.

I had our building electricians visit my apartment and check the wiring today. They rightly pointed out to me that the TV cable is only 2 core (although plug is 3 pin), ie live & neutral, so the TV is not grounded.
When the TV is connected, if I connect the laptop to the charger, the laptop and TV are grounded. I remember reading that laptop chargers are well earthed.
So instead of connecting the charger pin to the laptop only when the laptop goes out of charge, I will leave it connected always and choose to turn on the supply to the charger only when the laptop runs out of charge...That way laptop and TV is earthed all the time even when not being charged.
In my situation, the building wiring was in place.
Hope this helps.

SagarGan · Answer

Hi All,

I experience the same when I connect my laptop to an LED TV via HDMI. If I choose to live with it, considering the shock is quite mild, can it affect my laptop in any manner?

Edited the content to hide personal information
Acer-Samuel

topcat7736 · Answer

Try plugging everything into the same wall outlet. The outlets could be wired improperly with the ground and hot leads reversed on one of them.

Swift Series Intel^® Evo™

Game Pass

Acer Corner

Gaming on Chromebook

Swift Series Intel® Evo™

Game Pass

Acer Corner

Gaming on Chromebook

Swift Series Intel^® Evo™