Acer Nitro 5 Ryzen WiFi disconnects when charger is plugged

vijayant91
vijayant91 Member Posts: 11 New User
edited November 2023 in 2019 Archives
Acer Nitro 5 Ryzen WiFi disconnects when charger is plugged. this problem started recently.

Answers

  • Kamalika
    Kamalika Member Posts: 423 Specialist WiFi Icon
    edited November 2018
    Hi Vijayan91,
     Please try these steps to solve the issue.
     Go to control panel, select power options and which ever plan setting selected change plan settings then select everything in to never turn off. Save and exit.
    Then check how the internet responds . If still having the same issue follow the following steps.

    1. Right-click on the wireless network icon next to time/date 
    2. Select 'Open Network and Sharing Centre' 
    3. Click 'Change Adapter Settings' on the left 
    4 Right-click 'Wireless Network Connection' and go to properties or manage network connections . Click on properties.
    5 Uncheck all the boxes except for 'Internet Protocol Version 4 (TCP/IPv4) 
    6. Click ok 
    (Note: you can any time undo the changes by checking back the boxes that you have unchecked.)

    Please let me know if this fixes your issue.

    If I answered your question, please mark my post "accept" to make it easier for others to find the answer!
  • Vickysharma
    Vickysharma Member Posts: 3 New User
    edited January 2019
    I am also facing this problem and i tried your both mathod to fixing it but these methods didn't work for me pls help me 
  • rogergasara
    rogergasara Member Posts: 1 New User
    Escribe tu comentariohello good afternoon, I face the same problem with acer nitro 5 with ryzen 5 2500U, I do not complain about my laptop is great and I play all the games I install, but my problem started 2 months ago, I do not connect wifi and be with power cord or without it, I have done all the procedures that have been written but nothing to be served, excuse my English
  • Rockzta
    Rockzta Member Posts: 1 New User
    i am facing the same problem i already did the method you are suggesting but it did not solve the problems pls help us
  • Kinisnoo24
    Kinisnoo24 Member Posts: 1 New User
    Observation:
    I recently encountered this problem, i tried alot of things like changing the power plan settings, updated and rollbacked network drivers, repair installed my windows 10 and etc, nothing worked for me except that the internet worked for awhile when i repair installed windows 10 and then in those few mins with internet i updated windows and then after the update my net disconnected again so i realized that the problem was from a feature update in windows.

    My Soultion:
    Method #1
    -download wireless lan adapter from acer website(for acer nitro 5) then update it manually, there are 2 net drivers in acer website one is for intel one is for atheros choose your laptop's wireless driver model then download and update.

    Method #2 (the one that worked for me recently)
    -open nitro sense, since mine was set to high performance  i revert it back to its default settings, change ac and battery to balance mode and turn off coolboost. 

    Ill update you guys if i ever encounter the problem again but so far im downloading games while my laptop is charging and no disconnections so far