Reset ACER Media All-in-one Model: DA220HQL

jbinstructor27
jbinstructor27 Member Posts: 2 New User
edited March 2024 in 2018 Archives
I have a ACER Media All-in-one Model: DA220HQL. 

This device turns on to the wall paper and allows you 

to move the circle over to the unlock icon then you 

see the log-in black screen asking for the google 

user name and password however this device was 

purchased from an auction and I do not know the 

user name nor password. Are there any ideas on how 

to reset it to factory defaults so I can log with my 

own new google user name and password. Please help!!!

Answers

  • Kamalika
    Kamalika Member Posts: 423 Specialist WiFi Icon
    edited November 2018
    Hi jbinstructor27,
    If the computer you received came to you with the original OS that this has that is (Android 4.0 Operating System (Ice Cream Sandwich)),
    then you can try these steps.
    Put in the wrong password for 3-4 times. This will then give you the option to change the password. Follow the steps to reset the password.





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  • jbinstructor27
    jbinstructor27 Member Posts: 2 New User
    "Put in the wrong password for 3-4 times. This will then give you the option to change the password. Follow the steps to reset the password." - REALLY!?!?
    If I could have done that I would not be typing here. Thanks any way.....#noonecansolvethisissue
  • "Put in the wrong password for 3-4 times. This will then give you the option to change the password. Follow the steps to reset the password." - REALLY!?!?
    If I could have done that I would not be typing here. Thanks any way.....#noonecansolvethisissue
    I am sorry you are having the problem with the password, I would suggest you to get help from acer Support centre in your region, we are not allowed to help with security features of the laptop.
    http://www.acer.com/worldwide/support/