Some keyboard keys wont work Aspire E15 E5-575G-33QB

thepro1421
thepro1421 Member Posts: 5 New User
edited November 2018 in Aspire Laptops
some of my keyboard keys wont work it usually comes back and breaks again but it wont come back now even reinstalling the drivers im using on screen keyboard to type this
my laptop:Acer Aspire E15 E5-575G-33QB

Answers

  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    some of my keyboard keys wont work it usually comes back and breaks again but it wont come back now even reinstalling the drivers im using on screen keyboard to type this
    my laptop:Acer Aspire E15 E5-575G-33QB
    Try the below steps 

    1.Unplug the AC adapter from your notebook.
    2.Turn the notebook and look for battery reset pin hole.
    3.insert the paper clip and hold it for 30 - 40 seconds.
    4.Turn over the notebook one last time and plug in your AC adapter.
    5.Turn on your notebook.

    Test the Keyboard and share the result.
    Click on 'Yes' to accept my comment as answer
  • thepro1421
    thepro1421 Member Posts: 5 New User
    Rudy21 said:
    some of my keyboard keys wont work it usually comes back and breaks again but it wont come back now even reinstalling the drivers im using on screen keyboard to type this
    my laptop:Acer Aspire E15 E5-575G-33QB
    Try the below steps 

    1.Unplug the AC adapter from your notebook.
    2.Turn the notebook and look for battery reset pin hole.
    3.insert the paper clip and hold it for 30 - 40 seconds.
    4.Turn over the notebook one last time and plug in your AC adapter.
    5.Turn on your notebook.

    Test the Keyboard and share the result.
    Thx i will try
  • thepro1421
    thepro1421 Member Posts: 5 New User
    Thats the pin hole?
  • thepro1421
    thepro1421 Member Posts: 5 New User
    Also my battery shuts down even if its 90%unplugged just shuts down and when i try to turn it on the battery ran out it happens when i play games also does the battery remove itself internaly then comes back when doing the battery reset?
  • thepro1421
    thepro1421 Member Posts: 5 New User
    it did not work:(
  • Kingsmanvk
    Kingsmanvk Member Posts: 19 Troubleshooter
    I am also facing the same issue on.my Predator Helios 300.Did you find any solution or Replacement is the only way?
  • Kingsmanvk
    Kingsmanvk Member Posts: 19 Troubleshooter
    I am also facing the same issue on.my Predator Helios 300.Did you find any solution or Replacement is the only way?
    Keyboard issue
  • PHansert
    PHansert Member Posts: 2 New User
    I have the same issue with my "e15 e5-575g"
    It seems like acer doesn't really care for quality and prefers people to buy new laptops.

    This hardware keyboard problem started soon after the Warranty was gone. 
    Neither opening up and check the keyboard cable nor any software solutions nor any driver solutions did the job.

    I have been loyal to Acer for a long time but since this is the 2nd out of 3 Acer Aspire laptops that have this issue, I will now change the company to not get ripped off right after warranty loose.
  • sherrycalh
    sherrycalh Member Posts: 1 New User
    did not work for me