Black Screen blinks and nothing else appears Acer aspire 5 A515-51G-523L

JulianDimov
JulianDimov Member Posts: 7 New User
edited October 2023 in 2020 Archives
Hi, I have the Acer aspire 5 A515-51G-523L and I put the power on and the screen only blinks once. Also blinks when I turn it off pressing the power button for 3 seconds.
I tried to update the bios with a flashdrive and I didn´t have any results.
I also tried to push the battery reset button and plug an HDMI cable. No results so far.
Also CMOS battery reset, I disconnected the RAM memories, the Hard Drive, took off the battery, and the CMOS battery.
Then I Connected carefully everything again and no results. Same blink in the screen when I turn on the computer.

Is there a practical solution to this?

Thank you very much.

Answers

  • Can you be more specific? When you said that the screen blinks, then it looks like it's off? Can you see the bios image on both the notebook monitor and an external monitor? Have you tried disabling fast start up?

    Ever tried to press the fn + f6 or window + p?
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  • JulianDimov
    JulianDimov Member Posts: 7 New User
    Hey, egydiocoelho, thank you for your answer, I tried that and nothing happens either.
    The BIOS screen doesn´t appear at the beggining of the Power On sequence.

    I already read many things about black screen, watched many videos, but nothing with this model, so I need to ask here.
    I wish you or anybody would help me. Thank you so much, you`re very kind.
  • OK! Try this: turn on the notebook and wait for the notebook to finish loading the windows! After the hd led stops blinking, press the shift key and then press the power button to turn off the notebook! Just release the shift key when the notebook turns off completely! That way you disabled fast start up windows. Now connect an external monitor and see if the image appears!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • JackE
    JackE ACE Posts: 44,889 Trailblazer
    >>>I tried to update the bios >>>

    Did you try to update the BIOS before this happened? Jack E/NJ

    Jack E/NJ

  • JulianDimov
    JulianDimov Member Posts: 7 New User
    OK! Try this: turn on the notebook and wait for the notebook to finish loading the windows! After the hd led stops blinking, press the shift key and then press the power button to turn off the notebook! Just release the shift key when the notebook turns off completely! That way you disabled fast start up windows. Now connect an external monitor and see if the image appears!
    Tried this, but no results egydiocoelho.
    Is there any chance that this kind of error would be related to the graphics?

    Thank you very much
    (Listening for more solutions! ha!)
  • JulianDimov
    JulianDimov Member Posts: 7 New User
    JackE dijo:
    >>>I tried to update the bios >>>

    Did you try to update the BIOS before this happened? Jack E/NJ
    Hi JackE, the BIOS update was one of the possible solutions I read in some cases like this, so i tried after the black screen and blink appeared.

    Did you have the same error? Thank you so much.
  • This may be happening because of the ribbon cable! It's possible he's badly connected! Check these two slots:


    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • JulianDimov
    JulianDimov Member Posts: 7 New User
    edited November 2018
    I think it`s well connected, look at the picture

    I don´t find the other one. I took this picture so anyone can tell me where it is.



    Thank you so much.
  • JackE
    JackE ACE Posts: 44,889 Trailblazer
    >>>I think it`s well connected>>>

    No can't assume that. It may look well connected but contacts may be dirty inside. Do like @egydiocoelho  suggests, just re-seat the mainboard connector a few times to clean the contacts. Don't bother with the other end unless it's easy to get to. Jack E/NJ


    Jack E/NJ

  • JulianDimov
    JulianDimov Member Posts: 7 New User
    JackE said:
    >>>I think it`s well connected>>>

    No can't assume that. It may look well connected but contacts may be dirty inside. Do like @egydiocoelho  suggests, just re-seat the mainboard connector a few times to clean the contacts. Don't bother with the other end unless it's easy to get to. Jack E/NJ


    Ok, I just did that, tried to power on again. No results yet.

    Any other chance? Thank you so much for your help, I really appreciate it.
  • JackE
    JackE ACE Posts: 44,889 Trailblazer
    edited November 2018
    >>>plug an HDMI cable. No results so far.>>>

    The fact that HDMI out is acting the same way suggests the graphics adapter is suspect. Jack E/NJ


    Jack E/NJ

  • JackE
    JackE ACE Posts: 44,889 Trailblazer
    Try HDMI out again to a TV. Try to turn it on with the FN+F5 or FN+F6 toggle key combos. Jack E/NJ

    Jack E/NJ

  • JulianDimov
    JulianDimov Member Posts: 7 New User
    JackE said:
    Try HDMI out again to a TV. Try to turn it on with the FN+F5 or FN+F6 toggle key combos. Jack E/NJ
    Thanks JackE, but no results yet.
    Tried once On th FN+F5 or F6 and before I push the Power button, no response yet.

    What can it be?
  • I would now try to see the connection inside the monitor! Watch this video on how to change the screen of your model, which shows the ribbon cable or edp cable: 
    https://www.youtube.com/watch?v=MfmR_bbh2OU
    However it is more likely to be a problem in the graphics adapter, as said colleague JackE! If it was just a problem on the notebook monitor, the image should normally appear on an external monitor!
    I suggest you stop opening the notebook and send it to the Acer service center if the notebook is still in the warranty period!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • sadiaz
    sadiaz Member Posts: 6

    Tinkerer

    hey everyone, i know its an old question, but i now having the same problem with my acer aspire a515-41g so i was wondering if you find the solution for this problem,thanks
  • JackE
    JackE ACE Posts: 44,889 Trailblazer
    Yes, it is a very old thread. Best to start your own thread for better exposure to more users that could help. Jack E/NJ

    Jack E/NJ