My Acer Predator Helios 300 g3-571 has a problem where the fans keep turning off

ARodTwinCities
ARodTwinCities Member Posts: 2 New User
edited November 2023 in 2018 Archives
sometimes a min or 2 after pc boots up and sometimes an hour or 2 into playing the fans just turn off and their speeds in predatorsense are displayed as 0's and will then only start when the fans are set to max. Im not sure exactly which BIOS update this problem began but it has for sure continued to be a problem even after 1.18 , 1.19 , and even after the most recent 1.20 which i really really had hoped would finally fix this problem.  Please any help in this matter would be greatly appreciated, thx.

Answers

  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    edited November 2018
    Well on mine they just turn off when i have really low temps under 40 and when the cpu goes under 20% usage but they come back on when the temp goes up my lowest temps are cpu 36 gpu 31 and highest cpu 62 gpu 60 and on idle its 45 (cpu) 36(gpu) all this after undervolting and repasting with kryonaut :) but when gaming they are always on (coolboost on and fans on auto always) have u tried a bios default settings to see if it fixes it or even maybe cmos reset


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/