Helios 300 3.5 mm Jack Not Working?

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ViperPB
ViperPB Member Posts: 5

Tinkerer

edited November 2023 in 2018 Archives
On my Acer Predator Helios 300 I ca not use my headset's microphone when it is plugged into the 3.5mm headphone jack. Could someone please help

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  • JackE
    JackE ACE Posts: 44,593 Trailblazer
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    Right click the windows start menu. Search HD audio manager. On the right, make sure it's a headset device that's selected. Jack E/NJ

    Jack E/NJ

  • ViperPB
    ViperPB Member Posts: 5

    Tinkerer

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    When I type it in nothing comes up.

  • ViperPB
    ViperPB Member Posts: 5

    Tinkerer

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    If you are referring to the Realtek HD Audio Manager then yes it registers as me having them in I just can't use the mic on them. I think it is because I selected headphones when they were originally plugged in. I just do not know how to change them to a headset.
  • JackE
    JackE ACE Posts: 44,593 Trailblazer
    edited November 2018
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    Yes, the audio manager. Try right clicking on the analog or digital icon on the right side of the manager. Or if there is a jack configuration box.  Can you change it from headphone to headset there? Jack E/NJ

    Jack E/NJ