I wonder whether you may give me some advice.
I have purchased the Acer C22-720 All-In-One less than a week ago, with the intent to use it to study and watch videos, perhaps Netflix and stuff like that. I have no intention to use it for gaming.
I noticed immediately that the pc is a bit on the slow side, but initially I thought that probably it still needs to get all the updates and I am aware that Windows 10 can be heavy. I got more suspicious when I noticed that internet is really bad! I set up my wifi connection easily and quickly, however even small videos of 3 minutes get stuck every 5-10 seconds to load. Impossible to watch anything like Netflix. Some days it does not work at all, giving me a message that the time to load the page expired. I am using Firefox as brower and I have tried Edge, same thing. I updated it and checked for add-ons/plugins, there are only 2. I deleted some silly apps in the hope that it would make the pc "lighter", but nothing. I checked for any tasks under task manager - start-up, but there are only 4 with low impact. Under task manager-processes there are lots of things in the list, but I would not be able to understand which ones are important or not.
Now, I have bought this computer to "replace" my 6 year old Samsung laptop, but at the moment I ma regretting it. The laptop has no issues at all, it's quick and internet works brilliantly. I have to say that I am no genius of pcs, so please don't use crazy jargon with me as I am just an average user. I believe the processor of the Acer (Intel Pentium) is less powerful than the one of my laptop (Intel Core something), however, would that impact the internet speed so much?? I want to highlight that the internet connection works perfectly all around the house, we watch Netflix on the tv, videos on phones and anything on the laptop, so only this pc seems to have problems. My router is downstairs, while my pc upstairs, maybe it is too far away from it? But surely nowadays this should not be an issue?
If there is anything you can suggest, I would really appreciate it. Or perhaps someone else has the same experience with the same model. I really hope to sort it out, as it wasn't cheap and I don't want to send it back. Thanks.