next@acer 2020

Battery problem

So I have this Acer Travelmate and I'm having a huge problem with it. Back then it dies when it reaches 50%. Without any warning. And after a few months it went up into 60% and just earlier this week, it constantly dies at 70%. I'm not able to use it for a long while and the thing is it charges fast (assuming that because it still has a lot of battery charge but it just dies). I'm not using this on a daily basis so I have not abused this or whatsoever. Can you guys help me?

FAQ & Answers

  • SharanjiSharanji ACE Posts: 4,186 Pathfinder
    Akuseru28 
    Please check all the screws of the bottom case are secured correctly.
    >> Try to perform a simple power reset and check the issue.  
    If your laptop has non-removable battery, shutdown the laptop. Disconnect the charger. Disconnect the external display. Please check for a battery reset PIN hole at the bottom of the device.The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect the charger and power On the laptop.
    >>If you laptop has removable battery, remove the battery, perform the below mentioned steps and insert the battery after restarting the laptop.

    >>Please Open device manager click “Battery” and under Battery, please click “Microsoft ACPI-Compliant Control Method Battery”. Now, do a right click on it, then click “Uninstall”. Confirm that you would like to uninstall the Microsoft ACPI-Compliant Control Method Battery. After the uninstallation process, please restart your computer. As soon as you restart your computer, the Windows will automatically install the driver again. Please check your battery icon on the right bottom side of your Windows screen to see if it is charging.

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
  • KamalikaKamalika Ally Posts: 423
    Hi Akuseru28,
    Please try the battery caliber ration to check if that fixes the issue.
     
    1. Power off your laptop and allow it to charge at least 8 hours , while it is powered off (not sleeping/hibernating).
    2. Unplug its power adapter, then power on your laptop and use your laptop battery until it depletes its battery.
    3. Fully charge your laptop again in order to re calibrate the charging sensor.
    Please let me know if this fixes the issue

    If I answered your question, please mark my post "accept" to make it easier for others to find the answer!
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