Helios 300 (2018) keeps reverting boot order every night...

Khepri
Khepri Member Posts: 7

Tinkerer

edited November 2023 in 2018 Archives
So, I've bought an Helios 300 (i7 8750h + 1050ti) and it came with a 256SSD only so I've added a 1TB HDD on the free port, the problem is that everynight it keeps changing the boot order to the HDD first so in the morning I always get a boot error when starting the laptop and have to go manually on the BIOS and set the SSD to first place again.
Anyone know why this happens? I don't think it's the CMOS battery dead since it's a new pc and all the other settings seems to stay the same...

Best Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    Answer ✓
    Does this issue occur when you disable fast startup in power options?

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  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
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Answers

  • See if that helps! Press the windows + r keys and type msconfig; go to system boot and leave the ssd operating system as default:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
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                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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  • Khepri
    Khepri Member Posts: 7

    Tinkerer

    Will see if that helps, thank you... (obrigado!)
  • Khepri
    Khepri Member Posts: 7

    Tinkerer

    It's already set to deafult...

    Did not solve it.
  • First go to the bios and select the option load setup defaults and press f10 to save when exiting! Then enter the bios again and put the ssd first and also activate the f12 boot menu!
    What is the exact model of your notebook? Example v3-571! What version of bios is installed? Did you notice that your notebook date and time are late?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Khepri
    Khepri Member Posts: 7

    Tinkerer

    Did everything, date is fine, model is PH315-51-75TE and BIOS is 1.19
  • sri369
    sri369 ACE Posts: 2,855 Pathfinder
    What about other settings - are they too getting reset or is it just the boot order that is getting reset?
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  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    Answer ✓
    Does this issue occur when you disable fast startup in power options?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Khepri
    Khepri Member Posts: 7

    Tinkerer

    It appears to have solved it... will try some more times
  • sri369
    sri369 ACE Posts: 2,855 Pathfinder
    Quick startup option of windows 10 - only does more harm than good. Manufacturers should have turned this off by default to avoid atleast 20% of their customer issues.
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  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    Answer ✓
    If you have solved your problem, put my answer as a solution!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Khepri
    Khepri Member Posts: 7

    Tinkerer

    Cant be sure yet, but if it presents itself as solved I will
  • Khepri
    Khepri Member Posts: 7

    Tinkerer

    Marked as solved, it seems the fast boot was the problem, can't really understand why...
  • Is there an operating system installed on the hd? If so, we recommend disabling fast start up because it somehow interferes with system boot!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • sri369
    sri369 ACE Posts: 2,855 Pathfinder
    Khepri said:
    Marked as solved, it seems the fast boot was the problem, can't really understand why...
    Fast boot does not allow system to shut down fully - it enforces stateless hibernation maintaining system state - and this includes and malfunctioning programs/services too; this is why first step is to disable it and see if the problem reoccurs.
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