Acer Predator Helios 300 PH315-51 2nd RAM slot faulty

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Allen28
Allen28 Member Posts: 2 New User
edited November 2023 in 2018 Archives
Hello Team

I bought a ADATA 8gb 2666 laptop ram but it does not fit in the 2nd ram slot. Looks like the 2nd RAM slot is faulty.
Even I tried to insert the original RAM in the 2nd slot, that too is not getting inserted completely.

New RAM is not faulty as it fits in the 1st slot quite easily.

Please let me know what to do as I know what I am saying and doing is correct.
Should I contact Acer Service Center.

Answers

  • IVAN_PC
    IVAN_PC ACE Posts: 7,495 Pathfinder
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    Hi.

    Yes, you see that something is not normal, you should send it to the technical service.

    Could you leave us an image, to be able to comment and value?

    Regards.

    ☑️ 𝑺𝒊 𝒆𝒔𝒕𝒂 𝒆𝒔 "𝒍𝒂 𝒓𝒆𝒔𝒑𝒖𝒆𝒔𝒕𝒂", 𝒉𝒂𝒛 𝒄𝒍𝒊𝒄 𝒆𝒏 "𝑨𝒄𝒆𝒑𝒕𝒂𝒓 𝒍𝒂 𝒔𝒐𝒍𝒖𝒄𝒊ó𝒏" 𝒑𝒂𝒓𝒂 𝒂𝒚𝒖𝒅𝒂𝒓 𝒂 𝒐𝒕𝒓𝒐𝒔 𝒂 𝒆𝒏𝒄𝒐𝒏𝒕𝒓𝒂𝒓𝒍𝒂.
    ☑️ 𝑬𝒍 𝒇𝒐𝒓𝒐 𝑨𝑪𝑬𝑹 𝒄𝒐𝒎𝒎𝒖𝒏𝒊𝒕𝒚 𝒕𝒊𝒆𝒏𝒆 𝒖𝒏 𝒂𝒎𝒃𝒊𝒆𝒏𝒕𝒆 𝒂𝒈𝒓𝒂𝒅𝒂𝒃𝒍𝒆 𝒅𝒐𝒏𝒅𝒆 𝒕𝒐𝒅𝒐 𝒆𝒍 𝒎𝒖𝒏𝒅𝒐 𝒆𝒔 𝒃𝒊𝒆𝒏𝒗𝒆𝒏𝒊𝒅𝒐.
  • Red-Sand
    Red-Sand ACE Posts: 1,892 Pathfinder
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    You could take a peek and see if the pins are bent, if so the best net is sending to Acer for repair.

    Even if you manage to straighten the pins they will lose their lifespan due to the bend.
    - Hotel Hero