Brand new Nitro 5 Spin performing extremely slow
Hi . I purchased a brand new Nitro 5 Spin the other day and have been struggling with this laptop throughout the entire weekend. In short, it's basically a brick. It takes 20-30 minutes to boot up. Once I'm in windows, it struggles to do everything else as well. Opening the start menu or any folder can take 30 seconds or more, and trying to run a program is near impossible and can take almost as long as the bootup. I've updated the BIOS and drivers, as well as reinstalled windows 10. Disk usage is generally always sitting at 100%. I ran a dskchk in the command prompt (which came back fine) and also did a read/write test (roughly 65mbps). I only have basic computer skills to try and track down what the issue is. Other than that, I'm just googling for answers. Not sure where to really go from here. I did order an M.2 SSD to install windows on, so I'm waiting for that to come in. Any advice you could give is greatly appreciated.
Thank you !