My touch screen isn't working on my SA5-271.

Dbrett
Dbrett Member Posts: 1 New User
edited November 2023 in 2018 Archives
I have checked the drivers and they are current.  Windows 10 is updated.  I restored the computer to factory default and touch screen still doesn't work.  Anyone have any ideas?

Answers

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Hi @Dbrett,

    Dont worry. Try to reinstall the touch screen drivers from the acer site. enter the sn / snid in the below link. hope it will be helpful. 
    https://www.acer.com/ac/en/US/content/drivers
    Accept if its Helpful.   B)
  • billsey
    billsey ACE Posts: 31,436 Trailblazer
    In Device Manager look in the Human Interface Devices section for the touchscreen, verify it's present and not complaining. It's possible it's just been disabled.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.