My acer swift 3 won't detect new nvme drive.

lakhan
lakhan Member Posts: 2 New User
edited November 2023 in 2018 Archives
I have acer swift 3 with ryzen 5. i have slot for NVME drive so i purchased Samsung 970 evo 250gb but when I inserted it, the drive isn't detected. not in bios nor in the disk management. please help. I have already looked everywhere in youtube and also searched online but nothing helped. 

Answers

  • JackE
    JackE ACE Posts: 44,467 Trailblazer
    (1) What is your full swift model number? SF31?-???  (2) If the BIOS info tab neither detects nor identifies the evo, it may be defective. Jack E/NJ

    Jack E/NJ

  • lakhan
    lakhan Member Posts: 2 New User
    edited December 2018
    Model number of my laptop is SF315-41. No the drive can't be defective.

    Because i had tried two different drives. first i thought it might be defective, so i returned and replaced it on amazon. but the second one was also not recognized. 
  • JackE
    JackE ACE Posts: 44,467 Trailblazer
    Sorry the 970 m.2 nvme card has had issues with being backward compatible in many mainboards with m.2 SATA3 slots. While the 970 should be recognized, it often isn't. Accordingly, it's usually safer and less expensive to use a plain vanilla m.2 SATA3 card since your mainboard only supports SATA3, not nvme, speeds. Jack E/NJ

    Jack E/NJ

  • Mateo620
    Mateo620 Member Posts: 97 Fixer WiFi Icon
    What BIOS version is your SF315-41 on?