Acer Nitro 5 no power

Ruhi
Ruhi Member Posts: 6

Tinkerer

edited October 2018 in Nitro Gaming
Hi, I have a i5 8300h Nitro 5. I was just browsing the internet when the laptop shut down by itself unexpectedly, when i tried to turn it back on it didnt. The led lights are also off. I tried removing the battery and holding the power button for 30 seconds but didnt help either...
Does anyone know what the issue is? What should i do? Thanks for your time!
P.S. since i opened the case, I think the warranty is also gone...

Answers

  • What is the exact model of the notebook? Example vx5-591g!
    The reset of notebooks with internal battery, is a bit different! You should press the battery reset hole on the back of the notebook for five seconds. Then leave the notebook off for five minutes!
    It is possible that when you opened the notebook, the interlock button is no longer pressed correctly! That's why it's important to know the notebook model!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Ruhi
    Ruhi Member Posts: 6

    Tinkerer

    Thanks for your reply! Model is AN515-52-56DJ Nitro 5. I think you are right, because on this model the power button is part of the keyboard...
  • The interlock button on this template is located here:

    Make sure that by putting a few layers of electrical tape to better press this button, it solves the problem:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Ruhi
    Ruhi Member Posts: 6

    Tinkerer

    I found the interlock on the back of the laptop, which also had a small battery icon, but that didn't help at all... it doesnt turn on, and when i connect the AC adapter the LED lights are still off
  • OK! Have you already tested with another power adapter and another electrical outlet? Does not the notebook also only power on the battery?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Linkin
    Linkin Member Posts: 1 New User
    Hi there, I'm facing a big problem with my laptop actually my son just spilled tea on the keyboard and after sometime the computer has shutdown itself, i did clean and dry the keyboard after the incident but still didn't help.. Now it doesn't start but when u plug the charger the signal light is there Can u please help me with this issue..? 
  • @LinkinIdeally, you turn off the notebook immediately and open the notebook to see if the liquid has hit the motherboard! If there is liquid on the motherboard, you should take the notebook to a service center for the technician to analyze the motherboard!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Royce
    Royce Member Posts: 2 New User
    Hi, i have my new acer nitro 5 AN517-51 , I have a problem of it.  Last night it was okay but this morning when i plug it in the signal light is on with orange light but it will not turn on. Can you help me please? 
  • Royce
    Royce Member Posts: 2 New User
    Royce said:
    Hi, i have my new acer nitro 5 AN517-51 , I have a problem of it.  Last night it was okay but this morning when i plug it in the signal light is on with orange light but it will not turn on. Can you help me please? 
    Now the power indicator turns blue and it is still not working
  • Ideally, you should create a new @Royce topic. Add me by putting an @ so I can try to help you.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Royce said:
    Royce said:
    Hi, i have my new acer nitro 5 AN517-51 , I have a problem of it.  Last night it was okay but this morning when i plug it in the signal light is on with orange light but it will not turn on. Can you help me please? 
    Now the power indicator turns blue and it is still not working

    As my friend @egydiocoelho says please start a new Topic for your question, thank you

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • Praveendharmani1156
    Praveendharmani1156 Member Posts: 3 New User
    @everyone hey!! Guys I'm facing a serious problem with my laptop. Yesterday I was working on my acer laptop (model-AN515-54-563Y). Suddenly it got turned off and I tried so many times but it is not turning on yet. Also the blue led light is not turning on. My laptop has non removable battery and I couldn't find any pinhole backside of my laptop please guys help me it's so urgency. 🙏thank you 
  • @Praveendharmani1156I suggest you ask a new question.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)