Hi everyone! About 5 days ago received Helios 500 (PH517-51) Found constant static noise in my headphone, loudness depends on load and tasks, sometimes I hear signals and other noises, cracking when opening folders, windows, pushing keys etc. Right after switching in headphones I hear to buzzing sound signal, some beeps after switching from power supply to battery and vice versa. This sounds absent when on built-in speakers. Static noise presents all the time and not depends on sound level setting, even if it sound muted. I've changed drivers( may version and august version of realtec drivers and used windows generic drivers) and it's not helping. Only when I uninstall device it stops. Even worse, headphones not found in sound mixer and sound output playback devices manager( I enabled showing disabled and disconnected devices), though sound being switched from speakers to headphones . So, can anyone advice? Should I return laptop back to shop? Is it a bad sound card quality that all Predators share or is it some hardware fault? Or is it software and there is a remedy? Thanks in advance!
P.S. Sorry for mistakes if any, English is not my native.