Acer E5 473g 304w won't turn on or black screen

kio2k00
kio2k00 Member Posts: 2 New User
edited August 2023 in 2018 Archives
Hi 

I have Acer Laptop E5 453g304w. My problem is laptop won't turn on or black screen, fan, DVD and USB mouse same not working but the blue light and orange light indication that my laptop is still working. Pls help how to fix my problem. Thank you everyone 

Regards,
kio

Answers

  • JackE
    JackE ACE Posts: 45,184 Trailblazer
    Press & hold the power button for at least 5 seconds or until all the LEDs turn off. Wait a few minutes. Then turn it back on again. Jack E/NJ

    Jack E/NJ

  • kio2k00
    kio2k00 Member Posts: 2 New User
    JackE I do the same method, but for every time I turn on my laptop same result. Thank you for reponse
  • JackE
    JackE ACE Posts: 45,184 Trailblazer
    But do the LEDs turn off when you press and hold the power button for 5 seconds? Jack E/NJ

    Jack E/NJ