English Expand for more options.
Home› Laptops› ConceptD, TravelMate and Extensa

Bluetooth is not avaliable (showing not supported by your device).How to fix??

2

FAQ & Answers

  • GajalShankarGajalShankar Member Posts: 104 Die Hard
    reboot done

  • JackEJackE ACE Posts: 26,312 Trailblazer
    Now please post a screenshot of Device Manager again. The BT and Network folders in particular. Jack E/NJ
    Jack E/NJ
  • GajalShankarGajalShankar Member Posts: 104 Die Hard
    when I click show hidden devices then only bluetooth is showing
  • JackEJackE ACE Posts: 26,312 Trailblazer
    edited November 2018
    Now do you see a BT icon in your tray or taskbar on the right side of the desktop? You may have to click on an up arrow key to see it. Jack E/NJ
    Jack E/NJ
  • GajalShankarGajalShankar Member Posts: 104 Die Hard
    no BT icon
  • JackEJackE ACE Posts: 26,312 Trailblazer
    OK. Open Control Panel. Search Bluetooth. Select change bluetooth settings in the left panel. Checkmark both alert and show BT Notifications on bottom. Click OK. Do you see BT icon in the taskbar or tray on the right side now? Jack E/NJ
    Jack E/NJ
  • GajalShankarGajalShankar Member Posts: 104 Die Hard
    I didn't find any bluetooth settings in the control panel.Not even bluetooth
  • JackEJackE ACE Posts: 26,312 Trailblazer
    >>>I have updated windows for resolving this problem. Also from Acer website I have downloaded my laptop's driver >>>

    (1) How did you update Windows?  (2) What ACER drivers did you download?

    Jack E/NJ



    Jack E/NJ
  • GajalShankarGajalShankar Member Posts: 104 Die Hard
    Simple windows update I did and intel proset wireless drivers I installedcombo driver is pro set driver.I confirmed from acer customer care
  • JackEJackE ACE Posts: 26,312 Trailblazer
    What was the original factory-installed operating system when you got this machine? Jack E/NJ
    Jack E/NJ
  • GajalShankarGajalShankar Member Posts: 104 Die Hard
    Endless OS
  • GajalShankarGajalShankar Member Posts: 104 Die Hard
    I installed windows 10 myself last year.Earlier Bluetooth was working fine (3 months ago ).Now only I'm  facing this problem.Also,other things are working correctly

  • JackEJackE ACE Posts: 26,312 Trailblazer
    >>>Bluetooth was working fine (3 months ago )>>>

    Does this mean you were able to pair the Boat Rocker headset OK 3 months ago?  Jack E/NJ
    Jack E/NJ
  • GajalShankarGajalShankar Member Posts: 104 Die Hard
    No but other headset
  • JackEJackE ACE Posts: 26,312 Trailblazer
    Does the other headset pair with it now? Jack E/NJ
    Jack E/NJ
  • GajalShankarGajalShankar Member Posts: 104 Die Hard
    no,but when I power on my headset it automatically shows in my device manager even before I try to connect
  • GajalShankarGajalShankar Member Posts: 104 Die Hard
    Today one month will be completed.Firstly, I'm not trying to teach you or disrespect you.As you know far more than me.Just I thought windows service/registry could help but I don't know about different BT services/registry So,I don't want to toggle that settings without better understanding.I suggest you to see my registry or services for troubleshooting.I guess you know precisely about different services or registry.kindly provide some solutions.
  • JackEJackE ACE Posts: 26,312 Trailblazer
    >>>I installed windows 10 myself last year.Earlier Bluetooth was working fine (3 months ago )>>>no,but when I power on my headset it automatically shows in my device manager even before I try to connect>>>

    Open Control Panel. Search restore point. Select create a restore point in the left panel. Click the system restore button. Click next. Checkmark show more restore points. Do you see any restore points from 3 month ago? Jack E/NJ
    Jack E/NJ
  • GajalShankarGajalShankar Member Posts: 104 Die Hard
    No,I don't have even one restore point

  • JackEJackE ACE Posts: 26,312 Trailblazer
    GajalShankar>>>No,I don't have even one restore point>>>

    Check Control Panel restore point again. In the box that appears, is system protection enabled as in the image below? Jack E/NJ



    Jack E/NJ
Sign In or Register to comment.

Who's Online1.4K

1RobComputer
1RobComputer
Acer-Ingrid
Acer-Ingrid
Acer-Jose
Acer-Jose
Acer-Manny
Acer-Manny
Daiky
Daiky
DakshSingh
DakshSingh
Danielep
Danielep
Daytona675
Daytona675
egydiocoelho
egydiocoelho
Giacomo23
Giacomo23
Jack22
Jack22
JISAN
JISAN
LimaFoxtrot
LimaFoxtrot
mira_is_here
mira_is_here
pilucu
pilucu
ragsak28
ragsak28
RenanVilela
RenanVilela
rwm
rwm
Scoot
Scoot
Serros
Serros
Skeld_Windows
Skeld_Windows
+1.4K Guests

Join in, share your experience!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign-in / Register

New Here?

So, what are the rules of this place? Check out our Acer Community User Agreement. Register to get all the benefits of being a member! Get social and introduce yourself in our Welcome Forum, or learn about our ACE Program and What's Happening at Acer.

Assistance by Acer


Drivers &
Manuals
Acer
Answers

Get Product Information
( only)
Acer Support
Videos

All Time Leaders

Top Solution Authors

The opinions expressed on Acer Community are the personal opinions of the authors, not of Acer. By using this site, you accept Acer's Privacy Policy and the Acer Community User Agreement.

Sign-in / Register