Bluetooth is not avaliable (showing not supported by your device).How to fix??

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2

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  • GajalShankar
    GajalShankar Member Posts: 109 Fixer WiFi Icon
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    reboot done

  • JackE
    JackE ACE Posts: 44,694 Trailblazer
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    Now please post a screenshot of Device Manager again. The BT and Network folders in particular. Jack E/NJ

    Jack E/NJ

  • GajalShankar
    GajalShankar Member Posts: 109 Fixer WiFi Icon
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    when I click show hidden devices then only bluetooth is showing
  • JackE
    JackE ACE Posts: 44,694 Trailblazer
    edited November 2018
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    Now do you see a BT icon in your tray or taskbar on the right side of the desktop? You may have to click on an up arrow key to see it. Jack E/NJ

    Jack E/NJ

  • GajalShankar
    GajalShankar Member Posts: 109 Fixer WiFi Icon
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    no BT icon
  • JackE
    JackE ACE Posts: 44,694 Trailblazer
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    OK. Open Control Panel. Search Bluetooth. Select change bluetooth settings in the left panel. Checkmark both alert and show BT Notifications on bottom. Click OK. Do you see BT icon in the taskbar or tray on the right side now? Jack E/NJ

    Jack E/NJ

  • GajalShankar
    GajalShankar Member Posts: 109 Fixer WiFi Icon
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    I didn't find any bluetooth settings in the control panel.Not even bluetooth
  • JackE
    JackE ACE Posts: 44,694 Trailblazer
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    >>>I have updated windows for resolving this problem. Also from Acer website I have downloaded my laptop's driver >>>

    (1) How did you update Windows?  (2) What ACER drivers did you download?

    Jack E/NJ



    Jack E/NJ

  • GajalShankar
    GajalShankar Member Posts: 109 Fixer WiFi Icon
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    Simple windows update I did and intel proset wireless drivers I installedcombo driver is pro set driver.I confirmed from acer customer care
  • JackE
    JackE ACE Posts: 44,694 Trailblazer
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    What was the original factory-installed operating system when you got this machine? Jack E/NJ

    Jack E/NJ

  • GajalShankar
    GajalShankar Member Posts: 109 Fixer WiFi Icon
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    Endless OS
  • GajalShankar
    GajalShankar Member Posts: 109 Fixer WiFi Icon
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    I installed windows 10 myself last year.Earlier Bluetooth was working fine (3 months ago ).Now only I'm  facing this problem.Also,other things are working correctly

  • JackE
    JackE ACE Posts: 44,694 Trailblazer
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    >>>Bluetooth was working fine (3 months ago )>>>

    Does this mean you were able to pair the Boat Rocker headset OK 3 months ago?  Jack E/NJ

    Jack E/NJ

  • GajalShankar
    GajalShankar Member Posts: 109 Fixer WiFi Icon
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    No but other headset
  • JackE
    JackE ACE Posts: 44,694 Trailblazer
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    Does the other headset pair with it now? Jack E/NJ

    Jack E/NJ

  • GajalShankar
    GajalShankar Member Posts: 109 Fixer WiFi Icon
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    no,but when I power on my headset it automatically shows in my device manager even before I try to connect
  • GajalShankar
    GajalShankar Member Posts: 109 Fixer WiFi Icon
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    Today one month will be completed.Firstly, I'm not trying to teach you or disrespect you.As you know far more than me.Just I thought windows service/registry could help but I don't know about different BT services/registry So,I don't want to toggle that settings without better understanding.I suggest you to see my registry or services for troubleshooting.I guess you know precisely about different services or registry.kindly provide some solutions.
  • JackE
    JackE ACE Posts: 44,694 Trailblazer
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    >>>I installed windows 10 myself last year.Earlier Bluetooth was working fine (3 months ago )>>>no,but when I power on my headset it automatically shows in my device manager even before I try to connect>>>

    Open Control Panel. Search restore point. Select create a restore point in the left panel. Click the system restore button. Click next. Checkmark show more restore points. Do you see any restore points from 3 month ago? Jack E/NJ

    Jack E/NJ

  • GajalShankar
    GajalShankar Member Posts: 109 Fixer WiFi Icon
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    No,I don't have even one restore point

  • JackE
    JackE ACE Posts: 44,694 Trailblazer
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    GajalShankar>>>No,I don't have even one restore point>>>

    Check Control Panel restore point again. In the box that appears, is system protection enabled as in the image below? Jack E/NJ



    Jack E/NJ