I have a Acer Aspire V3-731-4477 used laptop, it keeps shutting down

cryingwolf
cryingwolf Member Posts: 7

Tinkerer

edited November 2023 in 2018 Archives
I've had it about 2 years. It came with Windows 8, I upgraded it to Windows 8.1, and then 09/2018 I upgraded it again to Windows 10 Home version. Since I've had it, it randomly shuts down and the battery icon usually says "no battery is detected",or the icon says the battery is charging but it never does. I thought it might be the power cord so I bought a new cord with battery supply but that hasn't made any difference!! Can someone PLEASE help me in figuring this out, or tell me if I'm wasting my time..

Answers

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Hi @cryingwolf
    Dont worry just follow few steps below.

    https://us.answers.acer.com/app/answers/detail/a_id/34843/~/acer-internal-battery-reset

    After the above Troubleshooting follow the below steps.
    Press Windows Key + X to open Win + X menu. ...
    1. Now click Batteries in the Device Manager window.
    2. Next, you should right-click Microsoft ACPI-Compliant Control Method Battery and select Uninstall from the context menu.
    3. Click Uninstall to confirm.
    4. Image result for reinstall battery driver windows 10

    Accept if its Helpful.   B)
  • If your colleague's @christy1 tip does not work, unplug the notebook from power and disconnect the battery:

    Then press the power button for thirty seconds and test!
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