Acer Aspire ES 15 no display

JunkPile11
JunkPile11 Member Posts: 1 New User
edited August 2023 in 2018 Archives
Hello, 

My laptop doesn't have a display when I powered it on. No Acer logo/loading screen, just a blank screen (By blank, I mean there's no light up on the screen.). The fans are working, the blue light is on and it connects to the charger just fine. Everything works but the display. I was using it last night without any problems and then when I opened it up, this happened. How do i fix this?

Model: Acer Aspire ES1-571(Non-removeable battery)

Thanks,
Yannick

Answers

  • Hello @ ! First perform a battery reset:
    To reset the battery, disconnect the notebook from power and press this button for five seconds:

    Then leave the notebook off for five minutes!
    If this does not work, make sure the image is displayed on an external monitor!
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  • wis
    wis Member Posts: 713 Seasoned Specialist WiFi Icon
    If your device is more than a year old, then it's likely to be off warranty.
    Connect your television to your laptop & power both up.  If the TV screen is normal, then the screen needs replacement. 

    https://www.youtube.com/watch?v=2QPKJY4oBzc

  • wis
    wis Member Posts: 713 Seasoned Specialist WiFi Icon
    If the TV screen is black as well, reset the battery.
    If the battery reset does not work, try re-seating or replacing the RAM.  Be careful not to damage the keyboard or mouse connectors at 2:51. The RAM is under the motherboard, thus access is not easy.
    If that does not work; the RAM slot or the motherboard may have failed. Time to get professional help.

    https://www.youtube.com/watch?v=1X7_RUWj3ME