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My dolby audio equalizer is missing

Ney10Ney10 Posts: 100Member Enthusiast
edited October 2018 in Predator Laptops
Apparently my Dolby Audio equalizer is missing after I did reformat my helios 300, I tried all methods: uninstalling drivers, reinstalling them and tried installing other version of drivers too. I still can't find my dolby audio equalizer and it doesn't appear in tray icons.
Please help. Thanks!
This picture is the Dolby Audio equalizer that is installed before it went missing.

FAQ & Answers

  • MaxGamerMaxGamer Posts: 110Member Skilled Fixer
    edited October 2018
    Hi @Ney10

    Before proceeding, make sure that you are running the Audio drivers provided by Acer for your model. If not, uninstall your previous drivers from Device Manager and install the one from Acer. 
    After installing the audio drivers, if required, here are the steps to install missing Dolby Audio:

    1. Download the Audio driver according to your Predator model from Acer support. https://www.acer.com/ac/en/US/content/support
    2. Extract the driver and then navigate to DAX2 folder, then x64 folder.
    3. Install the .exe file.

    You will now get back the missing Dolby Audio.
    Don't forget to accept my answer if I was able to help you out!
    Just a tech enthusiast who tries to help other people : )

    Acer Nitro AN515-52-593F ||Intel Core i5-8300H upto 4.00 GHz/GTX1050/8GB 2666 MHz DDR4 RAM/1TB 7200RPM HGST HDD+16B Intel Optane Memory||

    Acer Support: https://support.acer.com/
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