Nitro Sense Discrete GPU is idle when gaming on Nitro 5 AN515-52

Raeins_ARK
Raeins_ARK Member Posts: 1 New User
in Nitro Gaming
The problem occured since i play a game and it suddenly freeze, didnt know any other options than force shut down the laptop. any advice is appreciated.

Answers

  • MaxGamer
    MaxGamer Member Posts: 110 Skilled Fixer WiFi Icon
    Hi @Raeins_ARK

    From what I can understand, your discrete NVIDIA GPU is not working while playing games. There are two methods which I can tell to fix this issue. Try one by one to see which solves your issue.

    Method 1:

    Right Click on the game icon and select NVIDIA as the graphics processor. 


    Method 2:

    Right Click on desktop>>NVIDIA Control Panel>>Manage 3D settings>>Program settings
    Select your game from the list and then select NVIDIA as the preferred graphics processor. Like the below picture: 


    Don't forget to accept my answer if I was able to help you out!
    Just a tech enthusiast who tries to help other people : )

    Acer Nitro AN515-52-593F ||Intel Core i5-8300H upto 4.00 GHz/GTX1050/8GB 2666 MHz DDR4 RAM/1TB 7200RPM HGST HDD+16B Intel Optane Memory||

    Acer Support: https://support.acer.com/
  • Fliikers
    Fliikers Member Posts: 2 New User
    I got the same problem too, is it normal if gpu is idle but i dont run any apps. But sometimes i always run discord and chrome
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    make sure you do this below and always game on 100% battery BEFORE gaming and KEEP plugged in while gaming, in Nitrosense make sure High performance is selected under "AC" tab

    Please click YES if I have answered your question, thankyou

    1. Download and install the latest Nvidia drivers from here and do not install GEforce experience, instead check the link every month for updated drivers
    https://www.nvidia.com/Download/Find.aspx. Geforce Experience causes problems for some people

    2. Go to the Nvidia control center and under manage 3d settings/Preferred Graphics processor set to your Nvidia GPU then under the Program Settings tab select the programs and games that you want to run on the Nvidia GPU.

    3. Make sure Windows is set to high performance and you game with your battery charged to 100% BEFORE gaming and KEEP plugged in while gaming
    Please click YES if I have answered your question, thank you


    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • Fliikers
    Fliikers Member Posts: 2 New User
    I do all the steps and still idle, i reinstall it 5 times and still idle, how to fix it
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited January 2020
    Fliikers said:
    I do all the steps and still idle, i reinstall it 5 times and still idle, how to fix it

    @Fliikers Please start a new Topic for your problem. It helps to have one question to one topic in order to avoid confusion, often what seems to be the same problem has a different cause

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • Rick300
    Rick300 Member Posts: 4 New User
    Please stop blaming NVIDIA and fix the your ***** problem, ACER. It's been two years at least!
    You never answer the question - you change the question and answer that one.
    The problem is that your machines do not wake up the GPU by default. Isn't it weird that the GPU wakes up when we enter and exit Sleep mode? Why can't that happen during bootup?  That's YOUR machine.
    Two years of the same problem.
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited February 2020
    Rick300 said:
    Please stop blaming NVIDIA and fix the your ***** problem, ACER. It's been two years at least!
    You never answer the question - you change the question and answer that one.
    The problem is that your machines do not wake up the GPU by default. Isn't it weird that the GPU wakes up when we enter and exit Sleep mode? Why can't that happen during bootup?  That's YOUR machine.
    Two years of the same problem.

    @Rick300 I do not work for Acer

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • Nitroboy0812
    Nitroboy0812 Member Posts: 11

    Tinkerer
    MaxGamer said:
    Hi @Raeins_ARK

    From what I can understand, your discrete NVIDIA GPU is not working while playing games. There are two methods which I can tell to fix this issue. Try one by one to see which solves your issue.

    Method 1:

    Right Click on the game icon and select NVIDIA as the graphics processor. 


    Method 2:

    Right Click on desktop>>NVIDIA Control Panel>>Manage 3D settings>>Program settings
    Select your game from the list and then select NVIDIA as the preferred graphics processor. Like the below picture: 


    bro, I'm having the same problem. But I have amd graphic cards not NVIDIA. you know how i can fix it?
  • Member Posts: 1 New User
    MaxGamer said:
    Hi @Raeins_ARK

    From what I can understand, your discrete NVIDIA GPU is not working while playing games. There are two methods which I can tell to fix this issue. Try one by one to see which solves your issue.

    Method 1:

    Right Click on the game icon and select NVIDIA as the graphics processor. 


    Method 2:

    Right Click on desktop>>NVIDIA Control Panel>>Manage 3D settings>>Program settings
    Select your game from the list and then select NVIDIA as the preferred graphics processor. Like the below picture: 


    Hi, my Nitro 5 in Nitrosense at Gpu shows only the temperature doesn't show anything "0" on loading do you have any idea why?
  • yeonsha
    yeonsha Member Posts: 2 New User
    edited August 2022

    The same exact problem with me. There's 3 only way I counter the problem.

    1) Playing any video game in lagging way to waking up the GPU. It took some times, like 10 minutes or less

    2) Reinstall Nvidia Driver(Sometimes Gpu wake up and sometimes still sleeping)

    3) Go to Nvidia control panel and click on "Desktop" option above, then enable developers setting.

    Must keep in mind,the problem will start again when you restart the laptop, but you need to do the same thing as I mention in 3 option above.

    The final way to fix this issue is by change your window 11 firmware to pirate firmware.

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