Laptop doesn't recognize my headphones inbuilt microphone Acer Aspire V5-591G-58Z3
hello friends!! so i have an Acer Aspire V5-591G-58Z3 with windows 10 and Sony STH30 earbuds that I both love. However- I've been having some issues with my microphone recently- I like gaming with my friends, and when we're in skype I have a lot of crackling background noise, and when we're in discord I usually cut out every few words so everyone can only hear half of what I'm saying which is super frustrating-
so I went to look in my sound settings, and realised that my laptop doesn't actually recognize my headphone's microphone. i plug it in into the 1 audio jack, there aren't two different ones for mic/audio. I already knew that the little remote thing where you adjust the sound on your heaphones doesn't work, but I thought the microphone did. and it does- if I record myself on my phone, and then plug in my headphones and record myself again, it sounds different, so I do know the microphone works- but I just can't get my laptop to recognize it. I went into HD audio manager and clicked the thing where it shows a popup when you connect a new device, and I tried headset, microphone, inline, but it never recognizes it. the ''recording'' tab in the ''sounds'' setting that you get when your right click the volume button on the task bar only shows ''microphone, realtek high definition audio'' which is the inbuilt microphone in the laptop, which apparently isn't that great. - i've tried plugging in my apple headphones as well but it doesn't recognize the microphone in that either. is it just not an option?
how do i get my laptop to recognize the microphone? thanks for your time!