my laptop is showing checked the attention required when in acer care center application ?

tharun
tharun Member Posts: 5

Tinkerer

edited October 2023 in 2020 Archives

Answers

  • Click check now again and then on suggestion! It's possible he's just asking to defragment HD!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
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  • Kamalika
    Kamalika Member Posts: 423 Specialist WiFi Icon
    Hi Tharun,

      Since you are getting attention required, I recommend you to first back up all your data.
    Ones done,  please go to BIOS  and check if the HDD is getting detected.
    For that.
    1) Shut down the computer completely.
    2) Now press power button one time and keep tapping F2 several times to enter BIOS.
    3) One in BIOS look for HDD 0 and HDD 1 on the same screen. If you see serial number or a name by side of HDD then hard disk is good(check point 4). However if you see "none " by the side of HDD then its time to replace the HDD as hard-disk is not getting detected.

    4) If  HDD IS detected , then just do BIOS default. So tap F9 1 time , hit enter.
    5) Then tap F10 one time and Hit enter.This will restart your computer. Check in care center. If you still get the same message I will recommend you to do full factory reset.

    Steps for factory reset.
    1) Go to settings/ Update and Security/ Recovery/ Reset the PC/ Remove all my files / Fully clean the drive. Reset 
    This reset will delete all your data saved in the computer.( Save the data  before performing this step)
    2) Have a charger connected, as it may take 2-3 hrs for this process to complete and computer in the process will shut down and restart several times

    Please let me know if this fixed your issue.



    If I answered your question, please mark my post "accept" to make it easier for others to find the answer!
  • wis
    wis Member Posts: 713 Seasoned Specialist WiFi Icon
    Click on the green link, "Suggestion", & report back.

  • Click check now again and then on suggestion! It's possible he's just asking to defragment HD!
    @Wis! I know you also intend to help other users! But it would be nice if you stopped copying the tips of others!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • wis
    wis Member Posts: 713 Seasoned Specialist WiFi Icon
    “Imitation is the sincerest form of flattery that mediocrity can pay to greatness.” Oscar Wilde.
  • captainx11
    captainx11 Member Posts: 1 New User
    edited June 2019
    select the disk asking for *attention required*  and  analyze it...... if problem is still there then just optimize that disk.... it work for me hope it will also work for you too....
  • siddharth121
    siddharth121 Member Posts: 1 New User
    Heres a solution.. i reset my predator and the error was gone.
  • Samuel-Acer
    Samuel-Acer Moderator Posts: 700 Moderator
    Hi @siddharth121 ,

    Thank you for joining Acer community and sharing your ideas, solutions.

    The comment you have added is found to be in one of the older post. Older post users may or may not be active and your answer may not reach everyone.

    We request you to create a new topic to share your ideas, solutions and queries.

    Regards,
    Acer-Samuel