Dear acer Community,
I am using my Hama Headset (00053984) now for a long time. I was using the headset since I got the Laptop and even before on another PC. It worked perfectly until 2 weeks. From then Windows 10 doesn't detect the Headset as an external Device but sounds are played when plugged in. But I can't switch between Headset and internal Speaksers. But the worst problem is, that I can't select the microphone from the Headset. I can just select the internal built-in microphone which is a big problem.
Does anyone have an idea how to fix this error?
Thank you a lot.