Aspire ES1-531, can someone help?

Jade1758
Jade1758 Member Posts: 1 New User
edited August 2023 in 2018 Archives
I baight this laptop a few months ago and now, it doesnt turn on or recuses to charge, when it does turn on, the battery dies immediately, can someone advise me on what i should do pr what is wrong with this device 

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Jade1758 
    It seems that the battery is fully drained out. The charger is not able to power the device. Please plug the charger in another walloutlet.
    The easy option to isolate the issue is by swapping the charger for another, or trying this charger on another device.  You can also check the adapter using a multimeter. Plug in the adapter. Wrigle the cable and check the adapter. Make sure it's putting out the rated voltage. If you see voltage or amperage that jumps around from high to low a high,  Ditch that adapter immediately. Please use only a OEM adapter, not third party. You can get a replacement adapter from Acer.
    If the charger is working fine, you may contact a local technician to physically check the laptop or contact Acer support in your region and check fo further options to fix the laptop.

    Acer Worldwide support : http://www.acer.com/worldwide/support/ 

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